PalKeeper Community Standards

Last Updated: January 1, 2024

1. Our Mission: Safety Through Authentic Information

People use PalKeeper chatter services to share and receive conditions updates at and about their locations. PalKeeper provides the chatter services to enable users stay safe by making sure they receive up-to-date situational alert about nearby locations in a timely manner to avoid walking into danger.

We take alert authenticity and user safety seriously. That's why we developed standards for what is and isn't allowed on PalKeeper.

2. Authenticity and User Safety

We want to make sure the content people see on PalKeeper is authentic. Pinning untrue and misleading location conditions that could cause panic to other users is a ground for account deactivation and may result in criminal prosecution.

3. Prohibited Content and Activities

You may not use the Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Acceptable Use Policy:

• False Location Information: Publishing untrue or misleading location conditions that could cause panic or harm
• Safety Misinformation: Deliberately providing false safety alerts or danger warnings
• Harmful Content: Content that promotes violence, self-harm, or terrorism
• Harassment: Targeted harassment, bullying, or intimidation of other users
• Privacy Violations: Sharing private information about others without consent
• Illegal Activities: Content promoting illegal goods, services, or activities
• Spam & Manipulation: Artificial engagement, spam, or platform manipulation
• Hate Speech: Content attacking people based on protected characteristics
• Adult Content: Pornographic or sexually explicit material
• Intellectual Property: Infringing on others' copyrights or trademarks

4. Location-Specific Standards

Given the safety-critical nature of our location-based services:

• Location alerts must be factual and timely
• Emergency information must be accurate and verifiable
• Do not abuse location features to track or stalk others
• Respect others' privacy when sharing location-based information
• Report genuine safety concerns through proper channels

5. Enforcement Actions

We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to:

• Suspension or Termination: Suspending or terminating your Service with or without notice upon any violation of this Policy. Any violations may also result in the immediate suspension or termination of your account.
• Content Removal: Disabling or removing any content which is prohibited by our Policies, including to prevent harm to others or to us or our Services, as determined by us in our sole discretion.
• Legal Reporting: Reporting violations to law enforcement as determined by us in our sole discretion.
• Timely Response Required: A failure to respond to an email from our abuse team within 2 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your Services.
• Account Consequences: Accounts due to violations will not be re-activated. All (if any) of terminated User's accumulated earnings will be frozen.
• Data Backup Fees: A backup of User's data may be requested; however, it may be subject to certain penalty fees imposed according to the breach of this Policy terms. The final penalty fee will be determined by the type and frequency of the violations.

Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. We reserve the right to take any and all additional actions we may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from our Services, and levying cancellation charges to cover our costs. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity.

6. Reporting Violations

If you have discovered and would like to report a violation of this Policy, please flag the affected content or where application, contact us immediately. We will investigate the situation and provide you with full assistance.

7. Policy Updates

Please note that we shall continue to update this document as time goes on and need arises.

8. Acceptance of Guidelines

You agree to abide by these guidelines and privacy policy as well as terms and conditions of PalKeeper by using any of PalKeeper's Services. If you do not agree to abide by the guidelines, terms, and Policies, you are not authorized to use or access the Mobile Application and its Services.

9. Service Trial Information

10. Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may do so via:

• The contact form on our website
• Send an email to info@PalKeeper.com for Community Standards inquiries
• Send an email to support@palkeeper.com for Refund Policy inquiries